Cookie Consent Policy
This page provides comprehensive information about how we use cookies on our website to enhance your browsing experience, improve website performance, and deliver personalized content. Cookies are small text files that are stored on your device when you visit our site. They help us understand how visitors interact with our website, allowing us to offer a smoother and more efficient user experience. In the table below, you will find detailed information about each type of cookie we use, their purpose, and how long they remain on your device. We are committed to respecting your privacy and providing transparency about the data we collect through cookies. For more information on how we handle your personal data, please see our Privacy Policy.
Payment Details: When you purchase services such as counselling and group psychotherapy services, you will either pay through Square Point of Sale Register. The only payment-based details we hold on our site is how much you’ve spent and whether you paid with Square. We have no bank or card details. Square is compliant. Their privacy details are Here.
Email Marketing & Newsletters: If you sign up to our newsletter, we will send you a newsletter on a quarterly basis. You can unsubscribe at any time by clicking the unsubscribe button in every email. Your name and email address are stored securely in Mailchimp. Mailchimp automatically adds tracking things to links so if you click on a link, open an email and/or ignore us Mailchimp collects this data and creates monthly analytics for our review. If you register for counselling or group therapy, we will send you appointment reminders through TheraNest and/or OWL practice. If you confirm, cancel, or change your appointment details, TheraNest will update us.
You can always request to have your data deleted at any time. Your files at TheraNest or OWL Practice and on-site stay on record for 10 years, after which they are deleted or shredded.
If you have any further questions, please do not hesitate to contact us.